CARE FOR THE CAREGIVER
Pharmacy help for caregivers.
Helping a family member with a pickup, delivery or medication question? Call Victory to check what information and permission are needed, and include the person you support in the plan.
THREE PRACTICAL STEPS
Make the next visit easier
- 01
Explain how you are helping
Say whether you are arranging a pickup, asking a medication question or helping coordinate care. Each conversation may need different information.
- 02
Confirm what is needed
Ask what patient information, identification or permission is needed for your specific visit. Do not assume the same arrangements apply to every prescription.
- 03
Check before pickup
Confirm readiness, pickup timing and any amount due. If a question remains, ask who should speak with the pharmacy next.
Picking up for someone else
HHS explains that pharmacists may use professional judgment when a person collects a prescription for a patient. Call Victory about the particular pickup and its requirements.
- Can I collect this prescription for the patient?
- What information or identification should I bring?
- Does the patient need to speak with the pharmacy first?
- How can the patient explain what information they want discussed with me?
Keep one current medication list
FDA recommends keeping an up-to-date list that includes prescriptions, nonprescription products, vitamins and supplements. Include allergies and update it when your care team changes instructions.
- Agree with the person you support on who keeps the list current.
- Bring a current copy when asking medication questions.
- Write down unclear instructions to discuss with the pharmacist.
- Ask the care team how to share the list appropriately.